TERMS & CONDITIONS
Effective Date: 13 September 2025
These Terms and Conditions are the standard conditions under which Black Panda Media Productions (Pty) Ltd, trading as Booth Central ("Booth Central", "the Supplier", "we", "us", or "our"), agrees with the Client ("the Client", "you", or "your") to provide the services specified in this Agreement.
Black Panda Media Productions (Pty) Ltd conducts its Photo Booth, 360 Booth, AI Photo Booth, Glambot, Digital Activation, and related event services under the Booth Central brand.
These Terms and Conditions constitute the entire Agreement between the Client and the Supplier and supersede all prior agreements, discussions, representations, or understandings. Any amendment to these Terms and Conditions shall only be valid if made in writing by the Supplier.
DEFINITIONS
In these Terms and Conditions, the words below shall bear the following meanings:
Agreement: These Terms and Conditions of Service.
Service: The supply and operation of Photo Booth, 360 Booth, AI Photo Booth, Glambot, Digital Activation, Content Capture, Printing, and related event services.
Booking Fee: The fee agreed for the Service.
Event: The event date, location, and hire period agreed between the Supplier and the Client.
Equipment: Any booth, camera, glambot, printer, lighting, backdrop, display, software, computer, tablet, accessory, or related equipment supplied by Booth Central.
PHOTO BOOTH PERFORMANCE DURING LIVE OPERATION
Booth Central will use its reasonable endeavours to ensure that all Equipment remains operational throughout the agreed hire period.
Minor interruptions may occur due to printer paper replacement, consumable replacement, equipment maintenance, software updates, internet connectivity issues, power interruptions, repositioning of equipment, or technical adjustments necessary for continued operation. Such interruptions shall not constitute a breach of this Agreement.
As a complimentary value-added service, Booth Central may provide digital copies of photographs, videos, GIFs, boomerangs, AI-generated content, or other media captured during the Event. Such content may be delivered via online gallery, cloud storage, email, download link, or other digital platform.
Delivery timelines are estimates only and are not guaranteed. Delays in delivery of complimentary digital content shall not constitute grounds for refund or compensation.
PAYMENT
A 50% non-refundable deposit is required to secure a booking unless otherwise agreed in writing.
The remaining balance shall be payable no later than 14 days prior to the Event date.
For corporate activations, multi-day events, custom builds, branded activations, or extended hires, Booth Central reserves the right to require a higher deposit amount.
Failure to make payment by the due date may result in cancellation of the booking without further notice.
Should the Client require the Equipment and services for a period exceeding the agreed hire duration, additional charges shall apply at the rates specified in the quotation or booking confirmation.
Any additional hours requested must be paid for before such additional services are provided.
All deposits are non-refundable and secure the reservation of Equipment, staff, transport, logistics, and operational resources for the Event.
ACCESS, SPACE & POWER
The Client shall provide a suitable and safe operating area for the Equipment.
The Client shall ensure adequate venue access, loading access, setup access, and operating space before the Supplier arrives onsite.
The Client shall provide adequate and reliable electrical power where required.
Booth Central does not provide generators or backup power unless specifically quoted.
In the event of load shedding, venue power failure, inadequate power supply, or power interruptions, it shall be the Client's responsibility to provide suitable alternative power.
Any delays caused by venue access restrictions, venue rules, security procedures, inadequate setup space, insufficient power supply, or delayed access shall not result in any refund or reduction of fees.
NETWORK COVERAGE
Certain services may rely on internet connectivity, including social sharing, email delivery, SMS delivery, QR code downloads, cloud uploads, AI generation, and online galleries.
Booth Central shall not be liable for poor venue network coverage, internet outages, Wi-Fi failures, mobile network failures, or any interruption to online services caused by third-party providers.
The Client acknowledges that internet-based services are provided on a best-effort basis and cannot be guaranteed.
DATE CHANGES & CANCELLATIONS
Any request to change an Event date must be submitted in writing at least thirty (30) days before the original Event date.
All date changes remain subject to availability.
If the requested alternative date is unavailable, the booking shall be deemed cancelled and all deposits paid shall be forfeited.
Approved date changes shall be treated as a transfer of the existing booking and not as a refund.
Bookings may only be transferred once unless otherwise agreed in writing.
Any cancellation by the Client shall result in forfeiture of all deposits paid.
Where final payment has already been made, such payment shall be non-refundable.
DAMAGE TO SUPPLIER'S EQUIPMENT
The Client accepts responsibility for the Equipment from the time it is delivered until it is removed by Booth Central.
The Client shall be liable for any loss, theft, damage, vandalism, misuse, neglect, destruction, or unauthorised use of the Equipment caused directly or indirectly by the Client, guests, contractors, venue staff, suppliers, or any third party attending the Event.
The Client shall be responsible for the full replacement or repair cost of any damaged Equipment.
Booth Central reserves the right to suspend operation of Equipment where continued use may result in damage, injury, or unsafe conditions.
WEATHER
Photo booths, 360 booths, Glambots, printers, computers, lighting equipment, and other electronic Equipment are not waterproof and may not be suitable for outdoor use during adverse weather conditions.
The Client shall provide suitable shelter and protection from rain, excessive wind, excessive heat, dust, moisture, and other environmental conditions.
Booth Central reserves the right to refuse setup or suspend operation where weather conditions may place Equipment, staff, guests, or property at risk.
No refunds shall be issued due to weather conditions.
Where possible, Booth Central will relocate the Equipment to a suitable indoor area.
The Client shall be liable for any damage caused to Equipment as a result of inadequate shelter or weather exposure.
EQUIPMENT OR PRINTER FAILURE
In the unlikely event of equipment malfunction, Booth Central shall use reasonable efforts to repair, replace, restart, or continue operating the affected Equipment.
Where photographs or videos cannot be immediately produced due to equipment failure, Booth Central may provide digital copies after the Event where possible.
Should Equipment failure occur, Booth Central's liability shall be limited to a reasonable portion of the hire fee as determined by Booth Central.
Booth Central shall not be liable for indirect losses, consequential losses, loss of profits, loss of opportunity, emotional distress, reputational damage, or any similar claims.
GUEST CONDUCT
Booth Central reserves the right to suspend or terminate operation of any Equipment where guests are intoxicated, abusive, threatening, disorderly, or likely to cause damage to Equipment or injury to personnel.
No refund shall be due where services are suspended due to guest misconduct.
INDEMNIFICATION
The Client agrees to indemnify and hold harmless Black Panda Media Productions (Pty) Ltd t/a Booth Central, its directors, employees, contractors, operators, agents, and affiliates from and against any claims, losses, damages, liabilities, costs, expenses, or legal fees arising directly or indirectly from the Event, except where caused by the gross negligence or wilful misconduct of Booth Central.
Guests participate in the use of Photo Booths, 360 Booths, Glambots, AI Booths, and other interactive equipment entirely at their own risk.
The Client further indemnifies Booth Central against any claims arising from injury, loss, damage, or disputes involving guests attending the Event.
SOCIAL SHARING SERVICES
Instant social sharing, email delivery, QR code downloads, AI processing, cloud uploads, and similar services are provided as complimentary value-added features.
Should any such service be unavailable due to internet connectivity issues, software issues, venue restrictions, third-party platform failures, or network outages, the Client shall not be entitled to any refund or compensation.
IMAGE RIGHTS AND MARKETING
Unless otherwise agreed in writing prior to the Event, the Client grants Booth Central permission to use photographs, videos, AI-generated images, branded content, event footage, and related media captured during the Event for portfolio, marketing, advertising, website, social media, promotional, and business purposes.
Where the Client requires complete confidentiality, such request must be made in writing before the Event date.
ARTIFICIAL INTELLIGENCE (AI) PHOTO BOOTH
Booth Central may utilise third-party artificial intelligence software to generate themed or enhanced images.
The Client acknowledges that AI-generated outputs may differ from expectations and may occasionally produce unexpected, inaccurate, incomplete, distorted, or undesirable results.
Booth Central makes no warranty regarding the quality, suitability, accuracy, or consistency of AI-generated content.
The Client accepts that AI-generated images are created using third-party software beyond Booth Central's direct control.
The Client agrees to indemnify Booth Central against any claims relating to AI-generated content.
DATA PROTECTION AND PRIVACY
Booth Central shall process personal information in accordance with applicable South African legislation, including the Protection of Personal Information Act, 2013 (POPIA).
By using our services, the Client confirms that all necessary permissions and consents have been obtained from guests where required.
FORCE MAJEURE
Booth Central shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to:
Load shedding
Power outages
Internet failures
Severe weather
Floods
Fire
Venue restrictions
Labour disputes
Government actions
Pandemics
Civil unrest
Acts of God
Transportation disruptions
In such circumstances, Booth Central shall make reasonable efforts to provide an alternative solution where practical.
LIMITATION OF LIABILITY
Under no circumstances shall Booth Central's total liability arising from any claim related to the Event exceed the total amount paid by the Client for the Services.
Booth Central shall not be liable for any indirect, consequential, incidental, special, or punitive damages of any nature whatsoever.
GOVERNING LAW
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any dispute arising from this Agreement shall be subject to the exclusive jurisdiction of the South African Courts.
CONTACT INFORMATION
Booth Central A Brand of Black Panda Media Productions (Pty) Ltd
Email: hello@blackpandamedia.co.za
Website:www.boothcentral.co.za
Telephone: 083 422 0684
By paying a deposit, accepting a quotation, or utilising our services, the Client acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions